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Cancellation & Return

Cancellation & Return

Part 1 – Category, Return Window and Actions possible

Category

Returns Window, Actions Possible and Conditions (if any)

Lifestyle: Clothing, Footwear, Watches, Sunglasses, Fashion Accessories

7 days

Refund, replacement or exchange

Lifestyle: Sport & Fitness Equipment,, Baby Care, Jewellery, Footwear Accessories, Travel Accessories, Lingerie (top-wear) 

Home:  Home décor, Furnishing, Home Improvement Tools, Household Items, and Pet Supplies; 

Books & More: Books, Music Instruments, Office Supply, School Supply and Toys

Automotive: All automotive spare parts, accessories

7 days

Refund or replacement

All Electronics, Furniture and Large appliances other than Apple / Beats and Google Products 

 

7 days

Replacement only

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.

If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery or Installation wherever applicable, you will be directed to a brand service center to resolve any subsequent issues.

In any case, only one replacement shall be provided.

Apple / Beats & Google Products (Mobiles, Tablets, Laptops, Smart Watches)

7 days

Replacement only

 

refund available after cancellation

The different refund modes available are:

1.  Wallet - available for orders with select sellers. You will get this option for eligible orders during the cancellation

2. Back to the source - available for orders with all sellers. The amount is refunded to the payment mode that was originally used to pay for the order

3. NEFT transfer - available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible

Customer cancellation Product only 7 days apply

Product Category Grocery Product Health Product Supplementary marks and condom Sanitary pad

Note:  Mask is Not Returnable and Non-refundable and Replacement

Plz buy time carefully read